Transalis legal terms

Adress:
The Transalis.fr website belongs to Transdev Haute Savoie, SARL based at 10 rue de la Césière, 74600 Seynod

Contact:
administration.crolard@transdev.com
+33 4 50 51 08 51

RCS registration:
797 280 476  R.C.S. ANNECY since the 24th of august 1981

intra-community VAT number:
FR17797280476

Share Capital:
22 000,00 €

Publication Manager:
Sylvie Baqué, Manager of the Transdev Haute-Savoie company

Conception:
The site was designed by the agency La Haute Société, cours Jean Jaurès, 38000 Grenoble

Online sale:
Online sales are made via the Altibus.com system

Hosting:
The site is hosted by Axinet, 34 avenue de l'Europe, 38100 Grenoble
+33 4 56 38 15 15

Personal Data

The General Data Protection Regulation (GDPR) allows people to have more visibility and control over their personal data. 

Transdev Haute Savoie is committed to protect your personal information in accordance with European and French regulations. 

During your visit on our sales site, we collect your mailing address and your e-mail address, your name and surname, your telephone number and the journey you are going to do. 

Why do we need these personal data? 

1 / To send your trip to the coach company so that they can place your order.

2 / To send your ticket by mail or by postal mail

3 / To inform you, when we have information about difficulties related to your journey (excessive snow, closed road etc …)

4 / To secure your payment when buying your bus ticket 

5 / To treat your claim. 

Who is responsible for this use?

The Management of Transdev Haute Savoie, 10 rue de la Césière, 74600 Seynod.

What information is collected?

Name, first name, address (optional), email and telephone number

Who uses this information and what will it be used for?

Only Altibus employees have access to your information. They enable us to provide you with a satisfactory response as soon as possible. They are not used for anything else.

Do we have the right to use this information?

The fact that you expect a response from us constitutes consent to the use of this information to respond to you.

Where is your information stored and for how long?

On servers in European Union countries for three years, in accordance with the General Data Protection Regulations. We are committed to implementing appropriate protective measures. They are then deleted. They are not forwarded to another organization.

What are your rights?

You can access your personal information or request its deletion. 
You also have a right of opposition, a right of rectification and a right to limit the use of your data.

To exercise these rights or for any question about the processing of your information in this device, you can contact us electronically, info@altibus.com or by mail at Altibus.com, 926 Avenue de la Houille Blanche, 73000 Chambéry. Please attach a copy of an identity document with your request.

If, after contacting us, you consider that your IT rights and freedoms are not respected or that the device does not comply with data protection rules, you can file a complaint with the CNIL.